1. Search By Keyword
At the top right hand corner of the home page you will see a Search Button. Here you can enter a keyword (e.g. camera),Product Model (e.g. C713) or Manufacturer Part Number (e.g. 8500225). in to the search box thne hit the 'Search' button.
Note: The more descriptive and specific your keyword, the better. For example, typing in either ‘digital camera’ or ‘video camera’ in to the search box would return more relevant results than if you were to type ‘camera’
A list of search results will be displayed. On the left hand side of the results page you will see you can refine your results even further by:
- Using the search box to search further within your results
- Refining by category
- Refining by brand
- Refining by wholesale price
And it doesn’t stop there! Above the list of results you will see you can sort the results even further by ‘Price’ low to high or high to low, and ‘Brand’ ascending or descending.
2. Search by product classification
At the top of the home page you have the top level classifications, those being:
| (1) Computer |
(2) Electronics |
(3) Food Drink and Gifts |
| (4) Lifestyle |
(5) Office |
(6) Printing |
Click on the top-level classification tab most relevant to the product you are searching for. (e.g. if you were searching for a camera you would click on the ‘Electronics’ tab.) This will take you to a page detailing further categories that fall under the ‘Electronics’ classification, such as cameras, mobile phones, and audio.
From here you can select a sub category and refine your search again by selecting one of the following from the left hand side of the web page.
3. Search within your ‘Favourite Products’
When you have found a product that you order regularly you can move this to your ‘Favourite Products’ section which will enable you to easily locate the product and add it to your trolley and save you having to search for it all over again.
To do this, select the product from the list of search results then click on the ‘Add to Favorites’ icon to the right of the ‘Add to Trolley’ icon. This creates a sub folder so that when you place your next order you will no longer have to search for that particular product as you can add it to your trolley directly from your Favourite Products list.
4. Where do I find my Favourite Products list?
The Favourite Products section can be found within the ‘Management Tools’ tab, which is the last of the tabs across the top of the home page.
When you click on the ‘Management Tools’ tab a selection of icons will be displayed, including ‘Favourite Products’. It is within this section that you will find items ordered regularly. To help you quickly locate products, they are listed by sub category in alphabetical order.
5. How can I save time finding a product I have searched for previously?
Your recent searches are always listed on the left hand side of the page no matter which area of the website you navigate to. Clicking on the search link will take you directly to the list of search results you found previously.
You will see an icon next to each search enabling you to add that search to your ‘Favourite Search’ list, which will then also be displayed on the left hand side of the page.
6. What if I still can’t find the product I’m looking for?
If your search didn’t return any results, don’t let that stop you finding the product you are looking for. Feel free to call our friendly team for advice on 1300 36 99 93 during business hours – because 2 pairs of eyes are better than one!
If you have any feedback on how we could improve your search experience, please let us know by emailing
admin@thinkgroup.com.au